Get in Touch With Us
Got a question about one of our reviews, spotted something that needs a second look, or want to flag a payout issue you've had with an offshore book? This page covers how to reach us and what kind of messages we're best placed to help with.
How to Reach Us
Email is the best way to get hold of the team. Write to us at [email protected] and someone will read your message personally — we don't rely on automated replies to stand in for a real answer. Let us know upfront what your message is about (a review query, a correction, feedback, or something else) so it gets to the right person faster.
We aim to respond within a couple of working days. During busier periods it can take a little longer, so thanks in advance for your patience.
What We Can Help With
- Questions about a review — Want more detail on how we scored Lucky Rebel, Bovada, BetOnline, or any other book on our list? Ask away, and we'll point you to the relevant section or clarify how we reached our rating.
- Corrections — Odds, bonus terms, and payout policies at offshore sportsbooks change without much notice. If something on the site looks out of date — a bonus figure, a rollover requirement, a licensing detail — please tell us so we can check it.
- Content suggestions — If there's a sport, market type, or banking method (crypto, bank wire, card deposits) you'd like us to cover in more depth, we're glad to hear it.
- Site or method feedback — Comments on how we compare sportsbooks, or on our ranking methodology, help us keep the site useful and honest.
What We Can't Do
We're an independent review and comparison site, not a sportsbook, a bank, or a customer support desk for any operator we cover. That means there are limits to what we can act on:
- We cannot process deposits, withdrawals, or account verification on your behalf — those requests go directly to the sportsbook's own support team.
- We cannot resolve individual payout disputes or guarantee that any offshore book will pay out. Offshore sportsbooks are licensed outside the US (commonly in jurisdictions like Curaçao, Panama, or Costa Rica) and operate outside US state regulation, so there's no regulator or consumer-protection body we can escalate a complaint to on your behalf.
- We don't give personalized betting advice or promise particular outcomes. Nothing on this site is a guarantee of winning, and betting always carries the risk of losing money — including the added risk that an offshore operator delays or refuses a payout.
- We can't give tax or legal advice. If you have questions about how offshore betting winnings are taxed, or whether wagering with an offshore book is permitted where you live, a licensed tax or legal professional is the right person to ask — not us.
If You're Concerned About Your Own Betting
If you or someone you know is struggling to keep betting under control, please reach out for support rather than waiting for things to get worse. The National Council on Problem Gambling helpline is available at 1-800-GAMBLER. It's confidential, free, and available regardless of which sportsbook you use. Bear in mind that offshore books often have lighter or fewer responsible-gambling tools — such as self-exclusion — than regulated US operators, so it's worth building your own limits rather than relying solely on the site.
For general background on how offshore betting sites compare on things like bonuses, payout speed, and market coverage, our other pages — including our roundup of trusted non-GamStop casinos in the UK — cover related territory if that's useful to you.
Eligibility Reminder
Everything on this site is intended for adults of legal betting age (21 and over, or 18 where a specific operator sets that as its minimum) in jurisdictions where offshore betting isn't restricted. If you're contacting us, please confirm you meet your state's age and eligibility requirements before wagering with any operator we mention, and check your own state's laws — offshore sportsbooks sit in a legal grey area for US bettors and carry none of the player protections that regulated state-licensed books offer.